TextCRM brings WhatsApp, Messenger, Instagram and SMS into one AI-powered inbox — capturing leads, automating replies, and turning every conversation into revenue.
One platform unifies every channel, an AI agent that can sell and support around the clock, and the CRM, automation and reporting to run the whole funnel — from ad click to resolved conversation.
One shared inbox for live, two-way conversations across every channel — with sessions, assignment, transfer, tagging and per-conversation AI and language overrides.
Configurable AI agents that qualify, sell and support around the clock — grounded in your product catalog, with a master kill switch and human-in-the-loop control.
Build customer journeys on a visual canvas: keyword auto-replies, multi-step question flows and lead workflows with triggers, conditions, delays and actions.
Run personalized WhatsApp and SMS campaigns at scale, with Meta-approved templates, audience segments and scheduled, throttled sends.
A full contact CRM with a visual sales pipeline — segments, custom fields, CSV and Google import, plus Facebook Lead Ads and REST API ingestion.
Track agent performance, SLA breaches and channel volume in real time — and tie click-to-Messenger ad spend to real conversations, with CSV export.
TextCRM plugs into your messaging channels, SMS gateways, online store, ad platforms and the apps your team lives in — so every conversation, lead and order flows through one platform.
Bring WhatsApp, Messenger, Instagram, your website chat widget and SMS into one shared, end-to-end-encrypted inbox.
Send broadcasts and transactional SMS through local and global providers, with sender IDs and built-in throttling.
Sync your product catalog so the AI agent can search products, check live stock and detect items from a customer photo.
Capture leads automatically from ad platforms and bring in your existing contacts — each source can route into a segment and toggle AI.
Push new-lead alerts and events to the tools your team already lives in, using templated messages with dynamic variables.
Build on top of TextCRM with API tokens and inbound and outbound webhooks — map incoming events to auto-sent templates.
Plus a REST API with inbound & outbound webhooks to connect anything else in your stack.
