Legal

Terms & Conditions

Last Updated: June 4, 2026

These Terms & Conditions govern your access to and use of TextCRM.

By using TextCRM, you agree to these terms.

Use of the Product

TextCRM provides multi-channel messaging, contact and customer management, automation features, integrations, and related digital services.

You agree to use the platform responsibly and legally.

User Accounts

Users are responsible for:

  • Maintaining account security
  • Providing accurate information
  • Managing account credentials

We reserve the right to suspend accounts involved in abuse, fraud, or policy violations.

Subscriptions & Payments

Some features may require paid subscriptions.

  • Subscription fees are billed according to selected plans
  • Payments are non-refundable unless otherwise stated
  • Failure to pay may result in service suspension

Acceptable Use

Users may not:

  • Attempt unauthorized access
  • Abuse or exploit the platform
  • Use the product for illegal activities
  • Send spam or unsolicited bulk messages
  • Distribute malware or harmful content
  • Violate applicable laws or regulations

Intellectual Property

All software, branding, design, content, and platform features belong to TextCRM or its licensors.

You may not copy, resell, distribute, or modify any part of the platform without permission.

Third-Party Integrations

TextCRM may integrate with external services and APIs.

We are not responsible for:

  • Third-party outages
  • API limitations
  • External policy changes
  • Data handling by third-party services

Service Availability

We aim to maintain reliable service but do not guarantee uninterrupted availability.

Maintenance, updates, or external issues may temporarily affect access.

Limitation of Liability

TextCRM is provided “as is” without warranties of any kind.

We are not liable for:

  • Data loss
  • Business interruption
  • Indirect damages
  • Third-party failures
  • User misuse of the platform

Termination

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions.

Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the platform means acceptance of the updated terms.