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Automate Your Sales and Support with TextCRM

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Trusted by industry leaders

Boost Engagement Rates

99%

94%

Increase Customer Retention

Save Up to 50% of Your Team’s Time

96%

97%

Reduce Response Times

Improve Conversion Rates

99%

Accelerate Sales Cycles

95%

The dynamic chat widget and broadcasting features have saved us so much time, and the analytics on the dashboard.

Sienna Hewitt

Beige Corporation

Engage, Automate, and Grow Across Messaging Platforms with a Single Solution

Currently Available for WhatsApp, Expanding Soon to Include All Major Messaging Platforms!

How to level up your sales process

Step 1

Segment Your Audience

Group and categorize contacts for personalized communication.

Effortlessly segment your audience to create highly targeted WhatsApp campaigns that resonate with each group.

Strengthen customer relationships by delivering tailored messages and consistently engaging with the right audience.

Step 2

Set Up No-Code Chatbots

Automate responses with easy-to-build chatbots.

Create and deploy chatbots without writing a single line of code to handle FAQs and common requests instantly.

Save time and improve customer satisfaction with 24/7 automated responses designed to meet your business needs.

Step 3

Shared Team Inbox

Collaborate seamlessly with a unified inbox for your team.

Centralize your team’s communication with a shared inbox that tags and categorizes customer conversations for better management.

Boost team productivity and ensure personalized customer support with clear, organized workflows in a single platform.

Step 4

Broadcast Campaigns

Deliver impactful messages to your audience at scale.

Reach out to thousands of customers with customized WhatsApp campaigns tailored to their preferences.

Drive engagement and track campaign performance to optimize your messaging strategy and maximize impact.

Step 5

Analytics and Optimization

Gain insights to refine your CRM strategy.

Access in-depth analytics to measure your performance and identify growth opportunities in real-time.

Make data-driven decisions to optimize communication, boost customer retention, and improve overall efficiency.

Maximise your business potential with automated communication

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Personalized Follow-Ups

Strengthen customer relationships with tailored follow-ups across all channels. Provide intuitive and proactive support that keeps customers engaged and satisfied.

Re-Engagement Campaigns

Revive dormant leads and customers with targeted campaigns that spark renewed interest. Stay proactive in delivering value and rekindling customer connections.

Customer Feedback Loop

Gather actionable insights by seamlessly integrating feedback channels into your workflow. Use real-time data to improve products, services, and customer satisfaction.

Customer Relationship Insights

Gain a deeper understanding of your customers with insightful data. Track interactions, identify patterns, and optimize strategies to build stronger, lasting relationships.

Post-Sales Support & Communication

Maintain strong customer connections after the sale with consistent, personalized support and communication. Ensure satisfaction and pave the way for future engagements.

Automated Retention Workflows

Retain customers effortlessly with automated workflows that nurture relationships and provide timely updates. Focus on retention strategies that drive long-term loyalty.

Effortlessly Integrations to your favourite Tools

TextCRM has been a game-changer for our business! The platform’s intuitive design and powerful features have significantly improved our customer engagement and streamlined our workflows. We’ve seen a noticeable increase in customer retention and conversion rates, and the chatbot builder is simply outstanding. Highly recommend it to any business looking to enhance their CRM experience!

John Lio

Archimple

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