Service Usage
By accessing and using TextCRM (“the Software”), you agree to comply with the terms outlined in this disclaimer and our https://app.textcrm.chat/terms-of-service. The Software provides services related to social media channels, including but not limited to WhatsApp, Facebook, Telegram, email marketing, and offline message sending gateways. These services are subject to change at any time based on updates, improvements, or changes in the policies of third-party platforms.
Payment and Pricing
The Software operates on a subscription-based model, and users are required to make timely payments to continue using the services. Subscription plans, including pricing, features, and available packages, are subject to change. You will be notified of any changes in pricing or subscription packages before such changes take effect. By continuing to use the Software, you agree to the new pricing or package updates once implemented.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, address, phone number, email addres, IP address, location and browser of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase.
Package Updates and Modifications
We reserve the right to update, modify, or change the available service packages or features at any time. Users will be informed of updates via email or in-app notifications. You are required to select a suitable package for your usage, and failure to update or pay for an updated package may result in service interruptions or limitations.
No Guarantee of Specific Results
While the Software is designed to provide reliable services for social media management and marketing, we do not guarantee any specific results from using the Software, including increased followers, engagement, or business outcomes. Success may depend on various factors outside of our control.
Third-Party Platforms
The Software integrates with third-party services such as WhatsApp, Facebook, Telegram, and email platforms. We are not responsible for any changes, outages, or issues related to these third-party services. Users must adhere to the terms and conditions set forth by these platforms, and we cannot be held liable for any disruptions in service due to actions or policies of third-party providers.
Data Privacy
By using the Software, you agree to our [Privacy Policy] regarding the collection, use, and storage of your data. We are committed to protecting your privacy, but please be aware that certain third-party services integrated with the Software may have their own privacy policies.
Service Availability
While we strive to ensure the availability and reliability of the Software, we do not guarantee uninterrupted access. Maintenance, upgrades, and other technical issues may result in temporary outages, and we will make reasonable efforts to minimize disruptions.
Limitation of Liability
In no event will Luminous Labs be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of the use or inability to use the Software, including but not limited to damages for loss of profits, data, or business interruptions.
Contact Information
For any inquiries or support requests, please contact us at:
- Email: textcrmchat@gmail.com
- Support: support@textcrm.chat
- Billing: billing@textcrm.chat
- Marketing: marketing@textcrm.chat
- Compliance: compliance@textcrm.chat
- Phone: +88 017 92 27 23 07
- House: 760A, Avenue:06 , Mirpur DOHS , Dhaka-1216 , Bangladesh
- Website: https://textcrm.chat
By using this Software, you acknowledge that you have read, understood, and agreed to the terms in this disclaimer, and you agree to abide by them.