1. How do I find the API key for a messaging service? #

• Log in to your messaging service provider’s portal (e.g., GP, Robi, Banglalink, Nexmo).
• Navigate to the API or Developer section to generate or retrieve the API key and secret.

2. What happens if the API key is incorrect? #

• The system will show an error during the connection attempt.
• Double-check your API credentials and try again.

3. Can I connect multiple messaging services simultaneously? #

• Yes, you can connect multiple services from the Messaging Server tab.
• Each service operates independently, and you can choose which one to use for broadcasts.

4. How do I update or change API credentials? #

• Go to the Messaging Server tab under API Settings.
• Click the Edit button next to the connected service.
• Update the API credentials and save the changes.

5. What should I do if a service is not supported? #

• Contact TextCRM support to request integration with the required service.
• Ensure the service provides API access for integration.

6. How do I test if the messaging service is working? #

• After connecting the service, use the test message feature (if available) to send a sample SMS.
• Verify the message delivery to ensure the connection is configured correctly.

By following these steps, you can seamlessly set up messaging operation connectors in TextCRM and broadcast messages via your preferred SMS services.